Refund & Cancellation Policy
Last Updated: July 2026
1. Subscriptions
Panovor paid plans are recurring subscriptions and are billed according to the billing interval and price displayed before purchase at checkout.
2. Automatic Renewal
Unless cancelled, subscriptions renew automatically according to the billing interval displayed at checkout (e.g., monthly).
3. Cancellation
Users may cancel an active subscription at any time through the billing management flow in their account profile. Cancellation prevents future renewal charges. Unless otherwise required by applicable law or the relevant payment provider, cancellation takes effect at the end of the current paid billing period. Premium access therefore remains available until the end of that already-paid billing period.
4. Refunds
Panovor does not ordinarily provide discretionary refunds for subscription charges that have already been processed. Cancellation does not automatically refund a current billing period. However, nothing in this policy limits rights or refunds that are required under applicable consumer law in your jurisdiction.
5. Payment Providers & Merchant of Record
Where Paddle acts as the Merchant of Record, transactions, disputes, and cancellations may also be subject to Paddle's applicable buyer, payment, and refund policies. For transactions processed through other payment providers (e.g., Razorpay), the respective provider's terms and mandatory consumer rights continue to apply.
6. Duplicate or Erroneous Charges
If you believe you have been incorrectly or duplicately charged, please contact us immediately at support@panovor.com or through our public contact page. We will investigate the issue and process corrections where appropriate, though we do not guarantee refunds for every disputed transaction.
7. Contact Information
For billing questions, disputes, or assistance with cancellations, please reach out to us directly at support@panovor.com or using the official contact form on the contact page.